Application

Applications for an identification card can be submitted within one hour after the transfer:

• of the applicant-student by the study clerk to the student status in the study agenda information system (but not before August 1st.)
• of the applicant-employee by the personnel clerk to the employee status in the personnel agenda information system

The application can only be submitted electronically:

1. Log in to the card portal at karty.slu.cz.
• Students and employees log in with their CRO identity.
  
• Graduates use the login details they created through the Silesian University Graduate Portal.
2. From the menu on the top toolbar, select "New Request" or "Nová žádost". The request cannot be submitted if:
   
• your previous request is still being processed.
• Wait for the request to be processed, or request a review, cancellation, or modification of the request at karty (at) slu.cz.
• you have already been issued a card that is still active (card in circulation)
• If you have lost this card, in the top menu, go to the "My card" or "Moje karta" section and click on the "Report Loss" or "Nahlásit ztrátu" button. This will allow you to request a new card.
• If you have this card but need a different type of card, click on the "Return Card" or "Vrátit kartu" button. This will allow you to request a new card.
  
• If you have this card but your surname has changed, click on the "Return Card" or "Vrátit kartu" button. This will allow you to request a new card.
  
• PIf you have this card but its validity has expired, you may only need to extend its validity. Click on the "Extend Validity" or "Prodloužit platnost"button.
• If you have any other problems, write to karty (at) slu.cz.
3. From the drop-down menu, select the type of card you are interested in and the location where you want to pick up the card (Opava, Karviná).
   
4. Prepare a photo according to the instructions and upload it with the application.
5. If there is a fee associated with your application, the system will display a payment prompt and payment details. Read the payment information and pay the fee.
   
6. The system will confirm the submission of the application. You will also receive a message confirming receipt of the application by email.
   
7. The attached photo will be checked by the card center administrator. If the photo does not meet the specified requirements, you will receive an email prompting you to upload a new photo.
   
8. You can track the progress of your card production at karty.slu.cz.
   
• The production time of the card depends on the number of currently processed requests:
• For most of the year, it will not exceed 14 days.
• During the beginning of the winter semester, when we process the most requests, the production time may extend to several weeks.
• Our production capacities are limited, please be patient.
9. Once your card is ready for collection, you will receive an email with information about card collection.