Brief description/specification of the activity
As a Customer Service Representative, you’ll be the face and voice of Kyndryl, handling incoming clients’ IT-related requests. You will deliver premium technical support to Kyndryl partner companies, using the most modern technology and digital means. The role combines the know-how of tech support with problem solving and customer service. You will have time to learn new skills, to put them into practice and to expand.
This position is a great START for GRADUATES and offers an opportunity to:
Get excellent language proficiency.
Start to learn IT and its processes.
Develop your communication skills.
Grow your career: Individual learning plan for you – mentoring and coaching included.
Experience international environment: 100+ nationalities in the office!
This job is a real win-win “start-here-go-anywhere” opportunity. You can become an expert in what you want!
Place of performance
Brno (home office)
at the moment
Deadline for sending the application
31. 12. 2023
Length of employment
Being great in this job is less about your resume and more about your personality. Just bring the mindset and attitude and we will teach you what you need.
Preferred Technical and Professional Expertise:
High school degree required; bachelor’s degree preferred.
Technical proficiency in Windows/Mac/Linux is an advantage.
Ability to communicate in English and fluency in other specified languages (as required).
Know the difference between the scanner and the shredder :-)
5 weeks of paid vacation
Parental bonding program (28 days of paid leave to spend with a newborn)
Above standard medical care
Employee assistance program (24/7 helpline)
Flexible working pattern (home office possible)
Access to vast platform of self-education programs, certifications, and free languages classes
Career growth opportunities within the company after two years
Subsidized price of a Multisport card
Attractive mobile tariffs
Various discounts (on sports, culture, healthcare, childcare, electronics, wellness)
Contribution to the pension fund and life insurance
Attractive referral bonus program
Support for visa application
Global travel and group life insurance